Returns & Exchanges
Thank you for shopping at Liftzee (operated by AK INTERNATIONAL TRADING INC). If, for any reason, you are not completely satisfied with your purchase, we invite you to review our policy on returns and refunds.
The following terms apply to all products purchased from us.
Interpretation and Definitions
Interpretation
Capitalized words in this document have specific meanings as defined below, whether used in singular or plural form.
Definitions
Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to AK INTERNATIONAL TRADING INC, located at 4813 PRIMROSE GREEN DRIVE, REGINA, SASKATCHEWAN, CANADA, S4V 2Z6.
Goods refer to the items available for sale on our Website.
Orders mean a request made by You to purchase Goods from Us.
Service refers to the Website and all related services.
Website refers to Liftzee, accessible at https://liftzee.com.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Your Order Cancellation Rights
You are entitled to cancel your order within 14 days without providing any reason.
The deadline for canceling an order is 14 days from the date You received the Goods or when a third party appointed by You (other than the carrier) takes possession of the Goods.
To exercise your right of cancellation, please inform Us by providing a clear statement of your decision via:
Email: akinternationaltrading@gmail.com
Phone: +1 639 915 0830
We will process your refund no later than 14 days from the date We receive the returned Goods. Refunds will be made using the same payment method as the original transaction, and no fees will be charged for the refund.
Conditions for Returns
To be eligible for a return, please ensure the following:
The Goods were purchased within the last 14 days.
The Goods are in their original packaging and unused condition.
Non-returnable Goods:
Customized or personalized items.
Goods that deteriorate quickly or are not suitable for return due to hygiene reasons (e.g., worn swimsuits).
Goods inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet these conditions at our sole discretion.
Only regular-priced items may be refunded. Sale items cannot be refunded unless required by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods. Returns should be sent to the following address:
AK INTERNATIONAL TRADING INC
4813 PRIMROSE GREEN DRIVE
REGINA, SASKATCHEWAN
CANADA, S4V 2Z6
We recommend using a trackable and insured shipping service. We cannot be held responsible for lost or damaged returns. Refunds cannot be issued without receipt of the returned Goods or proof of return delivery.
Gifts
If the Goods were marked as a gift and shipped directly to You, a gift credit equivalent to the value of the return will be issued.
If the Goods were not marked as a gift, or the gift giver shipped the order to themselves, the refund will be sent to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, feel free to contact us:
Operating Company: AK INTERNATIONAL TRADING INC
Email Address: akinternationaltrading@gmail.com
Office Address: 4813 PRIMROSE GREEN DRIVE, REGINA, SASKATCHEWAN, CANADA, S4V 2Z6
Phone: +1 639 915 0830